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Heals.co.uk is a service that allows you to receive an e-prescription for the medicine you need, an e-certificate and an e-referral for tests. You can start an e-consultation at any time - it is based on a medical form which, once submitted, is sent to the doctor, who sends you an e-prescription, e-certificate and/or e-referral within about an hour.

Heals.co.uk is committed to the confidentiality of medical and personal information. We do not send information regarding our patients' health status via email. Correspondence between the patient and the doctor regarding consultations carried out is done in the safest way possible, and the company never shares your data with anyone for marketing purposes. We only use it to provide our services.

Yes. The medical consultation takes place only through qualified doctors with a Polish licence to practice. The possibility of conducting medical examinations via ICT systems or communication systems and issuing prescriptions after such an examination was introduced into Polish law (Article 42(1) and (2) of the Act of 5 December 1996 on the professions of physician and dentist). At the same time, in December 2015, the Sejm amended the Law on the Professions of Physician and Dentist. As of 1 March 2018, the Act amending certain laws in connection with the introduction of e-prescription was published. As a result, the provision of telemedicine services and the issuing of electronic prescriptions, certificates and referrals in Poland is permitted.

Our doctors can renew any prescription, but we do not renew prescriptions of opioid (narcotic) drugs and growth hormones.