In the age of modern technology, e-counselling, e-prescriptions and also e-referrals are becoming increasingly popular. Particularly during the pandemic, telemedicine has become extremely important, allowing patients to access medical care without leaving their homes. Nowadays, if you are unable to work due to illness or have to care for a child, you can easily obtain sick leave online.
How do I get an e-call?
If you are experiencing a deterioration in your health, the first step is to find a doctor who offers e-discharge. If you have a suspected health condition, it is a good idea to prepare test results that may be crucial for the doctor in deciding whether to issue an exemption. It is usually sufficient to make the documents available during the e-consultation and the doctor will verify them and assess the appropriateness of issuing a L4.
During the consultation, the doctor, as in the case of an inpatient visit, may ask about the medicines you are taking, co-morbidities and other relevant information. If he or she deems it necessary, the sick leave will be issued electronically. Once the process is complete, the e-leave will be automatically sent to your employer and the Social Insurance Institution (ZUS).
What are the benefits of e-clearance?
The biggest advantage of e-recall is the time saving. Thanks to this solution, patients do not have to visit clinics, stand in queues or arrange appointments in person. E-clearance is offered by many specialists, available online 24 hours a day. The process is quick and simple - from the consultation to the issuing of the exemption to the transmission of the documents to the Social Insurance Institution.
In addition to the e-recall, patients can also obtain an e-prescription, which further streamlines the entire treatment process.
How does the e-call work and who can issue it?
Any doctor, regardless of his or her speciality, can issue a sick leave online. The procedure is not automatic - the doctor must carefully analyse the patient's condition based on the information sent and a conversation, which may take place over the phone or via video conference.
In some cases, the doctor may ask for additional test results, such as:
- X-RAY, ECG, TK, RM, EEG
- Urine and faecal tests
- Morphology
After analysing the results, if the doctor deems it justified, he or she will issue an e-certificate, which will be forwarded to the relevant institutions.
Why use e-clearance?
There are many benefits to using e-communications, such as:
- Security: During a pandemic, being able to get a waiver without having to leave home is invaluable. You gain professional medical assistance without the risks associated with personal contacts.
- Speed: The whole process from the moment of notification to the issuing of the release is quick - usually taking about 30 minutes. In addition, the doctor may recommend preventive care or examinations.
- Easy access: E-records are available 24 hours a day, so you don't have to wait for appointments or stand in queues.
- Professionalism: The e-referral service is offered by a number of experienced doctors, ensuring that you receive quality medical care.
More information can be obtained from our doctors by starting a medical e-consultation at any time.
