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Telemedicine consultations, or remote meetings with a doctor, are gaining popularity both in Poland and internationally. In this article, we will discuss what a telemedicine consultation is, what its advantages are and what the process of meeting a doctor online looks like.

What is a telemedicine consultation?

A telemedicine consultation is a medical service that allows patients to contact a doctor or specialist without having to visit an office in person. Thanks to modern technology, patients can obtain medical advice, diagnoses and prescriptions or test referrals without leaving their home.

What does a teleconsultation look like?

A teleconsultation is similar to a traditional doctor's visit, but takes place remotely, usually via video, chat or telephone platforms. During such a visit, the doctor takes a medical history, analyses the patient's symptoms and makes a diagnosis. In some cases, the doctor may order simple diagnostic tests that the patient can perform on his or her own at home.

How does the online consultation work?

The online consultation process may vary depending on the platform and form of communication. Here is the standard telemedicine consultation process:

1. Registration: The patient creates an account on the telemedicine platform and makes an appointment, providing their details and a description of their health problem.
2. Choice of doctor: The patient chooses the appropriate specialist on the basis of his/her speciality or the opinions of other patients.
3. Online visit: At the appointment, the patient connects with the doctor via a video or chat application.
4. Medical history: The doctor takes a history, asking questions about symptoms, medical history and other relevant information.
5. Diagnosis and recommendations: Based on the information collected, the doctor makes a diagnosis and provides recommendations for treatment, tests or prescriptions.
6. E-prescription: If necessary, the doctor issues an e-prescription that can be filled at any pharmacy.

Is it possible to get a L4 via chat?

Yes, it is possible to receive a sick leave (L4) after an online consultation. There are online clinics in Poland that, after analysing the patient's condition, can issue an e-leave. However, the decision to issue a L4 depends on the patient's state of health and the doctor's diagnosis.

Advantages of telemedicine consultations

Telemedicine consultations offer many benefits to both patients and doctors:

• Accessibility and convenience: Patients can consult a doctor from anywhere and at any time, eliminating the need to physically visit a clinic.
• Quick access to specialists: Online consultations allow quick contact with a doctor, which is particularly valuable in situations requiring immediate advice.
• Continuation of treatment: Patients can contact their doctor regularly, monitor their treatment progress and obtain further recommendations.
• Cost reduction: Telemedicine can be a cheaper option compared to traditional appointments, especially when there is no need for a physical examination.

Safety of telemedicine consultations

In order to ensure the legality and safety of telemedicine consultations in Poland, several important issues need to be addressed:

• Legal platform: Use a platform that is certified and authorised to provide online health services.
• Security of personal data: Ensure that the platform complies with data protection requirements (RODO).
• Documentation: Keep e-prescriptions, referrals and other recommendations received during the consultation.

Telemedicine consultation - applications

Telemedicine consultations are a modern form of contact with a doctor, allowing quick access to medical care without having to leave home. Telemedicine eliminates the need for in-patient visits, offering convenience, time savings and complete safety.

More information can be obtained from our doctors by starting a medical e-consultation at any time.

Technology is increasingly making our lives easier, and the healthcare industry is not lagging behind. More and more people are looking for quick and convenient health solutions, and online prescription renewals are one such convenience. In this article, we will explain how the online prescription renewal process works, what conditions need to be met and what benefits e-prescription brings.

Can a prescription be renewed online?

Yes, it is possible to extend a prescription for many medicines, but this is always at the discretion of the doctor, who will assess the safety and necessity of continuing the treatment. In the past, patients had to visit their doctor in person to renew their prescription. Today, thanks to the development of telemedicine, this process can be carried out conveniently online, saving time and reducing unnecessary visits to the clinic.

What is an online e-prescription?

An e-prescription is a digital version of a traditional prescription that is stored in a computer system and can be dispensed remotely by a doctor. The e-prescription contains the same information as its paper counterpart, but its electronic form offers many advantages. The patient can fill it at any pharmacy without the need to print it out.

The main advantages of e-prescription are:

• Ability to renew prescriptions without a physical visit.
• Easy access to medical history and the ability to fill prescriptions at any pharmacy.
• Reducing paper consumption, which is good for the environment.

How do I get a prescription online without seeing a doctor?

There are now a number of medical platforms that allow you to get an e-prescription without having to visit the surgery. The process is simple and usually looks like this:

1. Registration: The patient creates an account on the telemedicine platform and provides basic health information.
2. Completion of the medical form: The patient answers questions about their health and current symptoms.
3. Online consultation with a doctor: The doctor assesses the patient's condition via video call or chat.
4. Issuing an e-prescription: If the doctor considers it justified, he or she will issue a prescription that the patient can fill at the pharmacy.

Such services are available on a number of medical platforms, including the www.xmedica.pl.

How much time is there to purchase an e-prescription?

In Poland, a standard e-prescription is valid for 30 days from the date of issue, although for some medicines, such as those for chronic diseases, the doctor can set a longer expiry date, up to 365 days. This allows patients to conveniently fill prescriptions without rushing, especially for long-term treatment.

Advantages of renewing prescriptions online

Online prescription renewal has many benefits for patients, doctors and the health system as a whole:

• Saving time: Patients do not need to visit the doctor just to renew their prescription.
• Security: Online prescription renewals are carried out in accordance with strict data protection standards, guaranteeing confidentiality.
• Avoiding queues: No need to visit the clinic means no queues, which is particularly important during periods of increased illness or pandemics.
• Availability: Online prescription renewals are ideal for people with reduced mobility or who live in hard-to-reach areas.

Summary

Online prescription renewals are a fast, convenient and safe way to continue treatment without leaving home. Thanks to e-prescriptions, patients can save time and avoid unnecessary visits to the doctor. However, it is worth remembering that the renewal of the prescription depends on the doctor's decision, who will assess whether it is necessary and safe to continue the treatment. E-prescriptions represent the future of healthcare, allowing patients easy access to the medicines they need.

• More information can be obtained from our doctors by starting a medical e-consultation at any time.