Telemedicine consultations, or remote meetings with a doctor, are gaining popularity both in Poland and internationally. In this article, we will discuss what a telemedicine consultation is, what its advantages are and what the process of meeting a doctor online looks like.
What is a telemedicine consultation?
A telemedicine consultation is a medical service that allows patients to contact a doctor or specialist without having to visit an office in person. Thanks to modern technology, patients can obtain medical advice, diagnoses and prescriptions or test referrals without leaving their home.
What does a teleconsultation look like?
A teleconsultation is similar to a traditional doctor's visit, but takes place remotely, usually via video, chat or telephone platforms. During such a visit, the doctor takes a medical history, analyses the patient's symptoms and makes a diagnosis. In some cases, the doctor may order simple diagnostic tests that the patient can perform on his or her own at home.
How does the online consultation work?
The online consultation process may vary depending on the platform and form of communication. Here is the standard telemedicine consultation process:
- Registration: The patient creates an account on the telemedicine platform and makes an appointment, providing their details and a description of their health problem.
- Choice of doctor: The patient chooses the appropriate specialist on the basis of his/her speciality or the opinions of other patients.
- Online visit: At the appointment, the patient connects with the doctor via a video or chat application.
- Medical history: The doctor takes a history, asking questions about symptoms, medical history and other relevant information.
- Diagnosis and recommendations: Based on the information collected, the doctor makes a diagnosis and provides recommendations for treatment, tests or prescriptions.
- E-prescription: If necessary, the doctor issues an e-prescription that can be filled at any pharmacy.
Is it possible to get a L4 via chat?
Yes, it is possible to receive a sick leave (L4) after an online consultation. There are online clinics in Poland that, after analysing the patient's condition, can issue an e-leave. However, the decision to issue a L4 depends on the patient's state of health and the doctor's diagnosis.
Advantages of telemedicine consultations
Telemedicine consultations offer many benefits to both patients and doctors:
- Accessibility and convenience: Patients can consult a doctor from anywhere and at any time, eliminating the need to physically visit a clinic.
- Quick access to specialists: Online consultations allow quick contact with a doctor, which is particularly valuable in situations requiring immediate advice.
- Continuation of treatment: Patients can contact their doctor regularly, monitor their treatment progress and obtain further recommendations.
- Cost reduction: Telemedicine can be a cheaper option compared to traditional appointments, especially when there is no need for a physical examination.
Safety of telemedicine consultations
In order to ensure the legality and safety of telemedicine consultations in Poland, several important issues need to be addressed:
- Legal platform: Use a platform that is certified and authorised to provide online health services.
- Security of personal data: Ensure that the platform complies with data protection requirements (RODO).
- Documentation: Keep e-prescriptions, referrals and other recommendations received during the consultation.
Telemedicine consultation - applications
Telemedicine consultations are a modern form of contact with a doctor, allowing quick access to medical care without having to leave home. Telemedicine eliminates the need for in-patient visits, offering convenience, time savings and complete safety.
More information can be obtained from our doctors by starting a medical e-consultation at any time.
